Frequently Questions Clients
Home
WHAT IS SAKRO ZENTER?
WHAT IS THE PURPOSE OF THE ZENTRO SAKRO WEBSITE?
WHAT BENEFITS DO I RECEIVE BY USING THE ZENTRO SAKRO WEBSITE?
WHO CAN BOOK?
WHY DO I HAVE TO VERIFY MY DATA?
HOW DO I REPORT A THERAPIST WHO HAS NOT ACTED
UNDER EXPECTED STANDARDS?
WHY DO I NEED TO FILL IN A MEDICAL QUESTIONNAIRE WHEN I REGISTER?
Payments
WHEN WILL THE TOTAL OF MY RESERVATION BE DISCOUNTED FROM MY ACCOUNT?
CAN I CANCEL AN APPOINTMENT?
THE THERAPIST HAS NOT COME FOR MY SESSION. HOW DO I PROCEED?
CAN I TIPS THE THERAPISTS?
Security
WHY DO I HAVE TO RESERVE AND COMMUNICATE THROUGH THE WEB?
HOW DO I KNOW THAT THE THERAPISTS ARE QUALITY AND IS IT SAFE FOR THEM TO COME TO MY HOUSE?
Prepare your session
CAN I PLAY MY OWN MUSIC?
HOW DO I PREPARE THE STAY IN WHICH THE THERAPY WILL BE CARRIED OUT?
​IS IT DIFFICULT TO PARK IN MY AREA...Can a therapist come?
I WANT A TREATMENT, BUT I CANNOT RECEIVE THE THERAPIST AT MY HOUSE...
Claims
MY THERAPIST HAS NOT COME TO THE APPOINTMENT, WHAT SHOULD I DO?
MY THERAPIST, HE'S ARRIVED LATE AND NOW...
I DON'T KNOW WHY MY PROFILE HAS BEEN BLOCKED
WHAT I CAN DO?
Frequently Questions Therapists
General
WHAT IS SAKRO ZENTER?
WHAT IS THE PURPOSE OF THE “ZENTRO SAKRO” PLATFORM?
WHO CAN BE A MEMBER?
WHO ARE THE USERS, THE MEMBERS, THE AFFILIATES?
WHY SHOULD I NOT CANCEL APPOINTMENTS?
I JUST CONFIRMED THE REGISTRATION, FILLED IN MY DETAILS AND VERIFIED THEM, WHAT DO I DO NOW?
I DO NOT HAVE SRCP, WILL ZENTRO SAKRO HELP ME HIRE ONE?
WHY DO I HAVE TO SEND MY DIPLOMAS?
HOW DO I GET MY CRIMINAL RECORD CERTIFICATE?
PENALES?
HOW CAN I CANCEL MY MEMBERSHIP?
HOW DO I COMMUNICATE WITH MY CUSTOMER?
HOW DOES ZENTRO SAKRO PROTECT US?
CAN I ACCESS MY PERSONAL AREA TO CHANGE THE AVAILABILITY OF MY CALENDAR?
​​WHY DO I GET A PERSONALIZED EMAIL?
Payments and charges
HOW MUCH DOES IT COST ME TO PUBLISH MY SERVICES?
HOW DO I CHARGE MY SERVICES?
WHEN DO I CHARGE MY SERVICES?
HOW MUCH DO I CHARGE FOR MY SERVICES?
WHY CAN'T THE PRICES OF THE SERVICES BE CHANGED?
Security
HOW DO I ACT BEFORE A "BAD" CUSTOMER?
​WHY IS IT SAFER TO MAKE ALL TRANSACTIONS THROUGH THE WEB?
Taxation
CAN ZENTRO SAKRO MAKE ME A CONTRACT?
DO I HAVE TO DECLARE THE SERVICES THAT I PROVIDE THROUGH ZENTRO SAKRO?
HOW DO I MAKE MY QUARTERLY DECLARATIONS?
WHO MAKES ME THE INCOME STATEMENT?
DO I NEED TO SIGN UP FOR THE CHALLENGE?
AFTER HOW MANY RESERVATIONS DO I BEGIN TO MAKE MY MEMBERSHIP PROFITABLE?
AFTER HOW MANY RESERVATIONS DO I BEGIN TO MAKE MY MEMBERSHIP PROFITABLE?
Coverages
WHY DO I NEED A SRC?
HOW TO HAVE MEDICAL COVERAGE AND LEGAL COVERAGE?
WILL I BE COVERED IN CASE OF LEAVE FROM WORK DUE TO ILLNESS OR ACCIDENT?
HOW DO I INVEST IN A PLAN FOR MY RETIREMENT?
Claims
WHAT HAPPENS IF I AM SICK AND CANNOT ATTEND THE RESERVATIONS I ALREADY HAVE CONFIRMED?
MY THERAPIST HAS NOT COME TO THE APPOINTMENT, WHAT SHOULD I DO?
MY CLIENT HAS ARRIVED LATE AND NOW I CANNOT HAVE MY TREATMENT TIME BECAUSE I HAVE ANOTHER APPOINTMENT
Collaborations
I PREFER NOT TO MOVE, CAN I ATTEND MY CONSULTATION?
​I DON'T WANT TO SERVICE IN PRIVATE HOMES, CAN I TAKE CLIENTS TO A CENTER WHERE I COLLABORATE?
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